best practices

Seasonal Traffic Prep: Getting Your Chatbot Ready for a Launch or Sale

A pre-spike checklist for AI chatbots — content gaps, source freshness, and escalation limits — before a product launch, sale, or seasonal surge.

3 min read
document sources

Setting Up Auto-Sync So Your Chatbot Never Goes Stale

How auto-sync works for Notion, Google Drive, and website sources in Lumen Chat, and how to choose the right sync interval.

2 min read
widget

Embedding the Chat Widget on Your Site in 5 Minutes

How to add the Lumen Chat widget to any website — React, plain HTML, or otherwise — with a single script tag, and how to keep the embed key secure.

2 min read
widget

Customizing Your Chat Widget to Match Your Brand

A walkthrough of every widget setting in Lumen Chat — title, colors, avatar, starter questions, and fallback behavior — so it looks like it belongs on your site.

2 min read
pdf

Uploading PDFs and Files as a Chatbot Source

How to add PDFs, Word docs, Markdown, and plain text directly to Lumen Chat when your content doesn't live in a connected platform.

2 min read
website crawling

Turning Your Website Into a Chatbot Source (No Docs Platform Needed)

How to point Lumen Chat at your public site, crawl your help center or marketing pages, and use them as chatbot knowledge without touching Notion or Drive.

2 min read
google drive

Syncing a Google Drive Folder Without Sharing Everything

How to connect Google Drive to your AI chatbot and scope access to a single folder instead of your whole account.

2 min read
notion

How to Connect a Notion Workspace as a Chatbot Source

Step-by-step guide to authorizing Notion, picking specific databases, and turning your workspace into a live AI chatbot source in Lumen Chat.

2 min read

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